Customer Portal
Key Benefits of Customer Portal
- Easily place orders from the portal.
- Single-point access to all order-related information.
- Safe and secure portal with login credentials.
Key Features of Customer Portal
- Provide comprehensive self-service access to customers
- Access customer portal through secure login.
- Provide a control system to configure and change access settings.
- Provide RFQ responses, history, quotation and estimate details.
- Setup each user at a customer with different applications and their individual user id
- Provide online ordering, past shipment history, Invoices, RMA and other functions.
- Track product shipments till it is delivered.
- Allow customers to use product configurator from the portal
- Allow customer to download product manuals, quality certificates, item specifications etc.
- Customize layouts and preferences through Product Configurator.
Our Customers are Our Purpose and Our Strength
We’ve lowered lead times and reduced our costs across all four profit centers. The system essentially traces each job from the initial quotation entered in its CRM module through the manufacturing cycle, into the warehouse, out the door and into the billing process. PowerERP does everything we need to operate our business, from shop-floor to front-office.”
If we want to know anything about production, sales, a particular job, maintenance on a job or raw material costs on a job we only have to go one place to look for it. That’s powerful.”
With the capability of handling complex pricing, for instance, I was able to handle various pricing types that are unique to a distribution environment. Using Point-of-sale hand-held applications, order processing has cut down the time it takes for us to replenish shelves at supermarkets. These improvements have translated into increased sales. “Getting our sales and inventory data used to be a nightmare, and now it is clean and easily accessible”.
Browse through our Latest ERP and Technological Insights
FAQ Headline goes here
Sales Management in OmegaCube ERP automates and streamlines end-to-end sales workflows such as Order management, Quotation & Estimating, Customer Relationships, and billing. Through advanced capabilities such as CRM and EDI, sales management module helps manufacturers to improve customer response, order efficiency, and order tracking from order placement till customer shipment.
OmegaCube ERP can be integrated with various e-commerce portals to automate customer order and sales management. It drastically reduces order-to-cash cycle by allowing customers to place orders directly from the ecommerce portal and get real-time order updates.
Self Service Portals in OmegaCube ERP helps manufacturers to provide portal access to customers, suppliers, vendors, sales representatives and personnel. They can access vital production information, historical data, documentation, reports, transactions etc. that increases their operational efficiency.
